
TO OUR CUSTOMERS:
Thank you for your business. As your Independent Insurance Broker, we purchase insurance products and services on your behalf that are available, affordable, and understandable.
Our role is to provide you with the best insurance value that combines coverage, service, and price. We also provide personalized, quality service that includes insurance advice, ongoing policy maintenance and claims support. When any issue arises regarding your insurance coverage, we are your advocate and use our experience to best represent your individual interest.
We have listed below the Auto and Property Insurance companies we directly represent. Broker compensation is part of your overall premium. The compensation percentages are pre-determined by each individual insurance company and it varies by line of business. The following is a summary of the maximum compensation:
Company | Auto Insurance | Property Insurance* |
Aviva Insurance | 12.5% | 20% |
Travelers | 12.5% | 20% |
Wawanesa Insurance | 12.5% | 20% |
West Wawanosh Mutual Insurance Company | 12.5% | 20% |
Intact Insurance | 12.5% | 20% |
Peel Mutual Insurance | 12.5% | 20% |
Echelon Insurance | 12.5% | 20% |
Facility Association (Nordique) | 10%** | N/A |
** Facility personal auto policy commission is capped at $ 370.
Should there be an increase in the commission schedule we receive from your insurer, or any other material change that affects compensation arrangements, we will notify you.
In order for us to maintain strong relationships with quality insurers, we work with each one to provide them with the type of business they desire. The Insurers with an asterisk noted above recognize our efforts through a Contingent Profit Commission contract. Payment of this Contingent Profit Commission depends on a combination of growth, profitability (loss ratio), volume, retention and increased services that we provide on behalf of the Insurer. Contingent Profit Commission is not guaranteed. For detailed information of Contingent Commission, please go to the individual company’s website.
Your Insurer will be providing you with a Consumer Code of rights and Responsibilities, which will be forwarded to you with your new policy. If you have any questions regarding this or any other aspect of your insurance, please contact us.
Yours truly
The Lomonte & Collings Insurance Services Team
Join our commercial team!

The time has come for us to expand our Lomonte & Collings team!
We are a family owned and operated insurance brokerage located in Bradford that has been providing insurance solutions for families and businesses since 1992. We pride ourselves on our exceptional customer service. We offer an industry competitive salary range, a company benefits package, a hybrid work environment, and absolutely no cold calling is required.
Here are some notes on our ideal candidate:
- Our ideal candidate is RIBO licensed with 2 or more years experience as a customer service representative. Any commercial insurance experience in an asset. We would consider training a new broker from the ground up including licensing for the right candidate.
- The successful candidate must have excellent communication skills via phone and email, good organizational skills and a strong work ethic with the ability to work both independently or in a team.
- A willingness and eagerness to learn and acquire new knowledge is an absolute must.
- Proficiency with Microsoft Office Products including Outlook, Word and Excel is an asset.
- Familiarity with Epic, Applied Rating Services and Policy Works are an asset.
Job summary includes:
- Sales and service of commercial property, commercial liability and commercial auto policies
Responsibilities and Duties
- Fielding incoming calls for service and quotes
- Maintaining and servicing existing customer files including cross selling and remarketing of products
- Responding to customer or company inquiries in a timely fashion
- Maintaining comprehensive and accurate activity notes on client files
- Processing new policies, endorsements and renewals
- Reporting and following up on claims
Please submit your resume and cover letter to Christine at chris@lomonteandcollings.ca or drop it off at our office in person at 9-126 Bridge Street in Bradford.
Join our Team

The time has come to expand our Lomonte & Collings team!
We’re a family owned and operated insurance brokerage located in Bradford. We’ve been providing insurance solutions for families and businesses since 1992 and pride ourselves on our exceptional customer service. We offer an industry competitive salary range, company benefits package and absolutely no cold calling is required.
Job summary includes:
- Sales and service of property and auto insurance policies
Responsibilities and Duties
- Fielding incoming calls for service and quotes
- Maintaining and servicing existing customer files including cross selling and remarketing of products
- Responding to customer or company inquiries in a timely fashion
- Maintaining comprehensive and accurate activity notes on client files
- Processing new policies, endorsements and renewals
- Reporting and following up on claims
Qualifications:
- RIBO licensed with 2 or more years’ experience as a customer service representative
- Commercial Insurance experience is an asset
- Excellent telephone and email communication skills
- Proficiency with Microsoft Office Products including Outlook, Word and Excel
- Familiarity with Epic, Applied Rating Services and Policy Words are an asset
- Ability to organize and prioritize work effectively
- Strong work ethic with the ability to work independently and with others in an office environment
- A willingness to keep learning and expanding knowledge
Please send your resume and cover letter to Chris at chris@lomonteandcollings.ca or drop it off at our office at 9-126 Bridge Street in Bradford.
COVID 19 UPDATE

As we continue to be inundated with news about COVID-19, we wanted to reassure you that Lomonte & Collings Insurance Services has put preventive measures and a proactive plan in place to ensure that we can continue to meet the high customer service standard our clients deserve.
Please be advised that our office has put the following practices into place in order to protect the health of our staff and our clients during this critical time:
- We will no longer be accepting any clients in our office. The doors to our office location will be locked and all business must be conducted by either phone or email.
- Our brokers now have the ability to work remotely from their homes. They will be available by email and will be checking their messages through out the day. Emails and extensions are listed below. Should you choose to leave a message on their voicemail, they will respond to your call by the end of the business day.
- We will have a team member checking the voicemail at our reception. If you leave a message there, we will ensure it reaches the appropriate staff member.
We are confident that these actions will support continued, uninterrupted service. We will continue to monitor the situation closely and will keep our clients posted as the situation develops. Thank you for your continued support.
- The Lomonte & Collings Team
Name | Extension | |
Bill Collings | 222 | bill@lomonteandcollings.ca |
Courtney Collings | 248 | courtney@lomonteandcollings.ca |
Patrick Collings | 242 | patrick@lomonteandcollings.ca |
Chris Ludlow | 225 | chris@lomonteandcollings.ca |
Penny Bettencourt | 224 | penny@lomonteandcollings.ca |
Suzanne Gallan | 226 | sgallan@lomonteandcollings.ca |
Suzanne Pludra | 233 | suzanne@lomonteandcollings.ca |
Janet Lewis | 230 | janet@lomonteandcollings.ca |
Jennifer Giles | 232 | jennifer@lomonteandcollings.ca |
Sarah Jurgens | 246 | sarah@lomonteandcollings.ca |
Jessica Spang | 221 | jessica@lomonteandcollings.ca |
Jeannette Wren | 234 | jeannette@lomonteandcollings.ca |
Melodi Schiafone | 227 | melodi@lomonteandcollings.ca |
Our Giving Tree

Lomonte & Collings is getting into the Christmas Spirit! We have started a giving tree. From Now until December 6 we invite you to come and take a paper ornament from our Christmas tree and replace it with a monetary or non-perishable food donation that will go to the Bradford Helping hands Food Bank.
The Food bank is in need of the following items:
- Juice boxes
- Ketchup
- Canned Fruit
- Peanut Butter
- Canned Stews
- Boost/Ensure
- Personal Hygiene items (i.e. Shampoo, tooth brushes, tooth paste)
Thank you for your support!
– The Lomonte & Collings Team
IBC Releases the Top 10 Stolen Vehicles

The Insurance Bureau of Canada has published the top 10 stolen vehicles for 2017.
Check out the link below to find out if yours is on the list!
http://www.ibc.ca/on/resources/media-centre/media-releases/2017-top-10-stolen-vehicles-list/