Tag: CSR

We’re Hiring!!!


The time has come to expand our Lomonte & Collings team!

We’re a family owned and operated insurance brokerage located in Bradford. We’ve been providing insurance solutions for families and businesses since 1992 and pride ourselves on our exceptional customer service. We offer an industry competitive salary range, company benefits package and absolutely no cold calling is required.

We are looking for an experienced customer service representative to join our team. Commercial experience is an asset.

Responsibilities and Duties

  • Sales and service of property and auto policies
  • Fielding incoming calls for service and quotes
  • Maintaining and servicing existing customer files including cross selling and remarketing of products
  • Responding to customer or company inquiries in a timely fashion
  • Maintaining comprehensive and accurate activity notes on client files
  • Processing new policies, endorsements and renewals
  • Reporting and following up on claims


  • RIBO licensed with 2+ years experience as a customer service representative
  • Excellent telephone and email communication skills
  • Proficiency with Microsoft Office Products including Outlook, Word and Excel
  • Familiarity with The Agency Manager, Applied Rating Services and Policy Words are an asset
  • Commercial experience is an asset
  • Ability to organize and prioritize work effectively
  • Strong customer service skills are required
  • Strong work ethic with the ability to work independently and with others in an office environment
  • A willingness to keep learning and expanding their knowledge

Please send your resume and cover letter to Chris at chris@lomonteandcollings.ca or drop it off at our office at 9-126 Bridge Street in Bradford.